We supply one-year warranty since the sales date. Within this year, we will replace or repair all defective parts for free. But you need to pay the shipping to return the defective parts. And we supply unlimited technical services.
This kind of alarm system is easy to install and use. And if you have any questions during installation and use, please feel free to contact me at firstname.lastname@example.org. I will try my best to help you.
We will send the package to your delivery address stated on the PayPal invoice. To receive the package quick and early, please supply your correct delivery address including phone number and postal code. We usually need 1-2 business days to handle the item.
We strive to describe each piece offered in an accurate manner. However, upon receipt of your item, if you are not completely satisfied with your purchase, you may return it within 7 (seven) days for a full refund of the purchase price (Shipping costs are not refundable). As for the item whose shipping is free, 10% of the purchase price will not be refundable.
NOTE: Any return received after 7 (seven) days will incur a 10% restocking fee. Returns must be shipped by an insured carrier.
a) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
b) Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
We can declare the item at a lower price and as a gift to reduce or prevent the import duties. And to USA, there are usually no or less import duties.
***the item shipped by the air mail does not need to pay the import duties usually as I know. ***
Service is essentially a business relationship with our customers. For many years of experience, we continually develop and grow. Our service networks have covered all over the world, ensuring that our service has following advantage: vast network, fast speed of reaction, handling problem correctly and promptly.
"Do it at pains, move customers”, we always pay attention to your requirement and suggestions, anxious to help investors in need and eager to help those in difficulty: regard customers' benefit as company's benefit and pursue profit maximization rely on client's profit.
We are ready at any time to provide clients with high quality, fast and efficient services, so that we have won extensive high comments from both of customers for our comprehensive quality and three-dimensional services of the brand value. At the same time, our sales results are better and better.
Customer satisfaction is our first criteria. We try to adjust management and operational mechanism according to customer's requirement. Each department owns perfect and independent system, including professional service team and service standard. Begin with customer needs and end up with customer's satisfaction.